Store Policy
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Wholesale Inquiries
PURETERNIA is always eager to expand our family of stockists. If you're interested in carrying our natural luxury skincare products in your store or spa, we would be thrilled to hear from you. Please direct all wholesale inquiries to our Wholesale Department via the 'Contact Us' form on our website, and a member of our team will respond promptly. We're looking forward to potentially creating a beneficial partnership and bringing our products closer to skincare enthusiasts everywhere.
Privacy & Safety
At PURETERNIA, we value your trust and are committed to protecting your privacy and the safety of your information. We strictly adhere to Swiss data protection regulations and employ robust security measures to ensure your personal data remains safe. We do not sell, rent, or share your information with third parties without your explicit consent. Our comprehensive Privacy Policy provides further details on how we collect, use, and safeguard your information. You can see our Privacy Policy here and our impressum here
Customer Care
At PURETERNIA, customer satisfaction is our utmost priority. We are dedicated to providing exceptional service and addressing all your inquiries or concerns. Whether you need product recommendations, have questions about your order, or require assistance with returns, our knowledgeable Customer Care team is here to help. You can reach us via email, phone, or our 'Contact Us' page on our website. We are committed to ensuring that your PURETERNIA experience is nothing less than excellent.